CONTACT:
We communicate electronically via e-mail: kunsthandlung@bremm.at, and will respond to all questions within 48 hours.
Please note the time difference to Austria is 9 hours ahead of PDT.
For any urgent requests, please feel free to contact us at the following telephone-number:

Mobile: +43 (0) 676 33 90 704

CONDITION REPORT:
All items are guaranteed antique and authentic. Each item is described very accurately, and any damage or restoration will be mentioned in our item description. As you are bidding on antique and mostly pre-owned items, normal and usual evidence of use will not be mentioned in our descriptions, as you will be able to see the exact condition of all items accurately in the detailed pictures displayed below the item description. These pictures will enable you to make your own judgement.

SHIPPING:
We ship worldwide through the Austrian Postal Service (with comprehensive insurance coverage, referring to the International Delivery Contract) within 2 days of receipt of your payment. If you prefer to choose a different shipping method, please contact us via e-mail, which will enable us to calculate the exact costs for you!

INSURANCE:
We require full insurance coverage on all sales; the insurance amount is included in packing/insurance/express air mail shipping through the Austrian Postal Service. If you prefer an alternate shipping method, please contact us so that we can calculate any additional costs to you.

RETURN POLICY:
Customers will be allowed to return ordered items within 5 days after receipt - only in the event that our item description is incorrect.
Otherwise, please contact us to discuss individual circumstances and the possibility of making special arrangements. The costs of insurance and delivery are a service, and are therefore non-refundable.

DAMAGED ITEMS:
We ship worldwide, and take great care to package our items very carefully for shipping long distances. Please inspect your ordered item immediately upon receipt (you can decline acceptance when the parcel shows obvious damage). We ship every item fully insured. In the case of damage during transport you will have to take the following steps: Please take photographs of the outer packaging materials, take detailed photographs of the damaged item, and please keep all packaging for any further inquiries. Please contact your local Post Office that delivered the parcel with the damaged item, and fill in a "damage report" form. The Post Office will then supply you with a confirmation.
Please then send all these documents to us via Express Air Mail, e-mail, or fax, and we will then be able to contact our local Post Office to claim on the insurance. In the case of possibility of restoration, please send us an estimate of the restorations costs of a local restorer - (written on the restorer`s business letterhead) - and / or statement of the diminution of item`s value that resulted from the damage it sustained during transit.

Contacts: e-mail: kunsthandlung@bremm.at
Tel.: +43 (0)676 33 90 704

PAYMENT TERMS:

CREDIT CARDS:
We accept American Express, Master Card, Visa and Diners Club. The credit card payment must be charged in Euro currency with the actual exchange rate of closing date. Please note that the exchange rate may differ slightly between the day of the charge and the day your credit card statement is issued.

PAYPAL:
We accept payments through Paypal with the actual currency converter.

WIRE BANK TRANSFER:
We accept bank transfers to our Austrian account in EURO currency within the EU and other countries with using IBAN and BIC. Countries outside of the EU will have to transfer in EURO currency, and all bank fees will be charged to the customer.

OTHER PAYMENT METHODS:
We accept the following payments: personal checks, cashier's check. Please note that foreign checks will be accepted in Austria, but it will take 3-5 weeks until check payments are cleared by the bank. Please read our Business Terms very carefully as they are binding!
We look forward to answering all of your questions.
Please feel free to contact us anytime for any questions you might have.

Thank you!

Kunst19
Kunsthandlung Manfred Bremm
Barawitzkagasse 6
A - 1190 Wien
Austria

Mobil: +43 (0) 676 33 90 704
email: kunsthandlung@bremm.at

UID-ATU 13052408